What Our Enterprise Learning Solutions Can Do for You
At Convergys, we transform your approach to learning with selective outsourcing of key functions. While your team retains responsibility for strategy and subject matter expertise, we ensure that functions such as administration, operations, technology and content sourcing support your global learning organization more efficiently and cost effectively. Your internal training staff can now focus their energies on activities that deliver the greatest strategic value to your business.
Our enterprise learning solutions include:
Our Enterprise Learning Solutions Include
When your training organization supports significant infrastructure to deliver learning services, the costs can add up. Outsourcing administrative functions such as billing, scheduling, facilities and roster management and compliance leads to reuse or elimination of these resources duplicated across different functional groups, resulting in significant cost savings.
Our clients typically realize up to 40% in cost savings through:
- Consolidating services
- Eliminating capital expenses related to learning technology
- Re-engineering processes
- Automating administration and delivery
- Gaining deeper third–party vendor discounts
Learning Outsourcing Impacts Cost, Quality and Availability of Learning Across a Global Enterprise
DOWNLOADOur Alignment and Governance Solutions include:
- Curriculum Survey and Analysis
- Evaluation Strategy
- Leadership Development
- Adoption and Communication
- Engagement Management
- Solution Architecture - Business Initiative
- Strategic Consulting Services - Governance
We lighten your training department's load with comprehensive content services that include custom development, third–party content sourcing and vendor management for instructor-led and e-learning training.
Our Content Development Sourcing Solutions include:
- Assessment
- Content conversion, integration, maintenance and management
- Digital asset management
- Content and media development
- Subject Matter Expert (SME) Development and Management
Our delivery solutions:
- Support more than 1.8 million learning event enrollments per year
- Deliver 14 million instructor hours a year in 220 classrooms and 50 locations
- Sustain 430,000 learners a year on our infrastructure
We offer complete reporting and analytics solutions that assess the value learning brings to your business in these key areas:
- Business Impact Analytics
- CLO Dashboard
- Learning Analytics
- Managed Reporting
- Performance Analytics
- Performance Scorecard
- Self-service Reporting
- Utilization Reporting and Analytics
At the conclusion of our assessment, we present you with detailed recommendations and the accompanying business case for improving operations and lowering costs through outsourcing.
Assess Your Learning Program to see if You're Getting the Biggest Bang for Your Learning Buck
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